Refund, Returns and Exchanges

Please note that we cannot accept returns because of the nature of our products. We strive to ensure that all Botaneqo products are top quality but if you are not 100% satisfied, send us an email so that we can offer you a refund or address your concerns. Likewise, we will replace items if they are defective or damaged, upon proof.

Shipping

Please note that all shipping is done via Canada Post and their standard shipping rates, insurances, and policies apply. See here for more information.

Contact Us:

Contact us at {email} for questions related to refunds and returns.